Mission & Vision

We are one of the pioneers in United Arab Emirates, thus encouraging us to work harder and achieve our aims which are mainly just in time services and utmost customer satisfaction.

We foster a caring and cohesive environment to create a dynamic and vibrant workplace. We believe in relentless pursuit of excellence in services and technology to enable us to constantly develop, innovate and adapt.

Our Mission Statement: Performance in excellence services.

Our Vision Statement: Facilities Management leadership.

Our chief aim is customer satisfaction which will lead to employee satisfaction which will then on lead to employer satisfaction.

Our commitments towards work will never cease, we worship our work and most importantly we gain form our work, not only inner satisfaction but outer satisfaction because whatever challenges are thrown to us , we oblige and do our best to have this challenge acknowledged, gaining experience and earning perfection.

Principles – Al Maarifa

A Action

L Leadership

M Motivation

A Attitude

A Accuracy

R Re-Engineering

I Integrity

F Faith

A Aim

Al-Maarifa Considerations:

• Integrated building Management System (BMS).
• Energy saving.
• Computerized Maintenance Management System (Maximo).
• Oracle and Orion platform.
• ISO 9000 certified.
• Customer service orientation.
• Al-Maarifa constitution.
• Participation in seminars in regards to management, leadership  and building industry.
• Employee appraisal.
• In-House an outdoor training.
• Steering committee formed.
• Ongoing monitoring committee formed.
• Crisis Management team formed.
• Morning Briefing.